Privacy Policy

At CrossRoad Business, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of data:

A. Personal Information

When you interact with our website or services, we may collect personal data including but not limited to:

Full Name
Email Address
Phone Number
Company Name
Billing Address

B. Non-Personal Information

Browser type
Device type
Operating system
Pages visited
Date/time of visit
Referring URLs

2. How We Collect Your Information

We gather information through:

Website forms (Contact Us, Quote Requests, Newsletter signups)
Cookies
Analytics tools (e.g., Google Analytics)
Direct communication (Email, Phone, Chat)

3. How We Use Your Information

We use the data we collect to:

Provide and maintain our services
Improve user experience
Send important service updates
Respond to your inquiries
Conduct analytics and marketing
Comply with legal obligations

4. Cookies and Tracking Technologies

Our site uses cookies, web beacons, and similar technologies to:

Analyze site traffic and behavior
Store user preferences
Enable targeted advertising
Enhance website performance

You can manage your cookie preferences through your browser settings at any time.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data only with:

Service providers who assist in business operations (e.g., hosting, payments, CRM)
Legal authorities if required to comply with a legal process
Business transfers, if CrossRoad Business is involved in a merger or acquisition

6. Data Security

We implement a combination of:

SSL encryption
Firewall protection
Secure hosting environments
Access controls
to protect your data. While we strive to use industry-standard practices, no system is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access or correct your personal information
Request deletion of your data
Opt-out of marketing communications
Object to certain data uses
Exercise rights under California CCPA, if applicable

To make a request, email us at privacy@crossroadbusiness.org

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from minors. If we discover data from a child under 13, we will delete it immediately.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by:

Updating the “Effective Date” at the top
Sending you a direct notification, if you are subscribed

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us:

📧 Email: info@crossroadbusiness.org
🌐 Website: https://crossroadbusiness.org

🔒 Your Trust is Our Priority

At Cross Road Business Group, we are committed to maintaining transparency and ensuring the privacy and security of your data.